A short story about us

Our company's founder Nate is obsessed with trees, but has always been turned off by the lack of exciting options and education on how to explore utilize these options. He fell in love with trees from the first year he began landscaping over 20 years ago but always wondered why the same small selection of trees were always planted in Alberta (ie. mountain ash, poplar, american elm, green ash, white spruce etc). As he started to pay attention to the plantings in and around Edmonton on private yards, he noticed some unusual mature trees. Sugar maples, red oaks, norway maples, red maples, horse chestnuts and others, were scattered throughout the city and seemingly thriving with some growing over 40ft tall and decades old. How was this possible when he was always told by local nurseries that these trees wouldn't grow in our climate?

Nate quickly began experimenting with these trees. Fast forward over 20 years and we now see a much greater diversity of trees in Edmonton especially in the newer neighborhoods. It seems that Nate wasn't the only one experimenting and finding success. It is not unexpected to see a sugar maple on one front yard and a northern pin oak on another doing perfectly well. With the proper care, you can grow many of these unique trees and YEG trees by Eclipse was specifically created to help you do that. It begun as Eclipse Landscaping & Online Nursery but we have now created a specific division solely for unique trees.

Where we come from

What we do for you

YEG Trees is here to guide you through the planting and maintenance of these trees. We can help you pick the perfect location and tree types for your project. We will deliver straight to your door step for a fraction of the cost that you might typically pay as we are the Amazon of plant deliveries in the Edmonton area.

Though our prices are very competitive, we never compromise on quality. Our wholesale suppliers are the same ones that sell to the large nurseries. Due to our lack of a retail location, we are able to keep costs low and overhead down. We want to see a city full of red/orange fall color, Japanese Cherry style blossoms in spring and unique evergreens and hedges. Edmonton will light up with beauty when we have finally achieved a critical mass and the old version of the city that Nate grew up with which had only yellow fall color and minimal spring options, will be a thing of the past.

Let us help you fill your project with the most desirable trees on the block.

1. Introduction

This privacy policy sets out how YEGTREES collects, uses, maintains and discloses information collected from users (each, a “User”) of the YEGREES website (“Site”). This privacy policy applies to the Site and all products and services offered by YEGTREES.

2. Confidentiality of Personal Data

YEGTREES ensures the confidentiality of all information provided online by Users, including, but not limited to, banking information and other personal information transmitted by email or telephone conversation. This information will not be disclosed to third parties unless required by law.

3. Collection and Use of Information

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources that we make available on our Site. Users may be asked to provide, where applicable, their name, email address, postal address, telephone number. We will collect personal information from Users only if they voluntarily submit such information to us.

4. Protection of Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password passwords, transaction information and data stored on our Site.

5. Use of Cookies

Our site uses "cookies" to improve the user experience. A cookie is a small file placed on the hard drive of your device. These cookies are used to collect information about how you interact with our site and allow us to remember you. We use this information to improve and personalize your browsing experience, as well as for analytics and metrics about our visitors both on this site and other media. If you refuse cookies, some parts of the site may not function as intended.

6. Transmission of Information

Users must not transmit to YEGTREES illegal, threatening, defamatory, obscene, scandalous, provocative or blasphemous information, or any other information that could give rise to civil or criminal liability under the civil code of Alberta.

7. Changes to This Privacy Policy

YEGTREES has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

8. Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@yegtrees.com.

RETURN POLICY

Here at YEGTREES we have a very simple return policy. If you are not satisfied with the tree that you receive when it is shipped, let us know when it arrives and we will find another one for you or offer a return.

We have a one year return policy on trees with a couple simple requirements by the owner of the trees. You must take photos of the tree in autumn before the leaves drop to show that the tree was taken care of properly going into winter and then we will need pictures in spring after the budding process has failed or only a portion of the tree has grown back. This will ensure a new tree delivery for free!

Let us know how we can help with any questions. We love to chat about trees and can offer sound advice on location, types or planting requirements.

TERMS AND CONDITIONS

This website is operated by “YEGTREES”. Throughout the site, the terms “we”, “us” and “our” refer to “YEGTREES”. "YEGTREES" offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including these Additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on HOSTINGER. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 'author). You must not transmit any worms, viruses or code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without permission in writing. express authorization from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the Website. These products or services may have limited availability and may be subject to return or exchange conditions in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. We cannot guarantee that your monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and pricing are subject to change at any time without notice, in the sole discretion of us.

We reserve the right to discontinue any product at any time. Any offer for any service or product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make changes to or modify an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed. been passed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed through our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our Returns Policy.

SECTION 7 - COPYRIGHT AND USE OF SITE CONTENT

The texts, layouts, logos, photographs, illustrations and other elements constituting the YEGTREES site are protected by copyright. They constitute the property of YEGTREES and/or its contributors. Unless otherwise stipulated, the use of textual or encrypted information on the site is authorized for non-commercial and non-advertising purposes, provided that the source is mentioned. Any commercial or advertising reproduction, as well as the use and reproduction of other elements constituting the site, are strictly prohibited without prior authorization from YEGTREES.